7623 115th Avenue North
Phone: 763 422 4144                      Champlin, MN 55316                       Fax: 763 422 1741

Small Business & Home Computing
Computer Support

Mack’s Computing, LLC, assists small business clients and home computer users in finding the best and most cost-effective solutions for their needs.  We are providing general desktop and application support, system configuration and set-up, peer-to-peer networking, general trouble shooting, system restoration, and mission critical data recovery and data back-up.


Mack's Computing can assist you in the following areas

Services Technology Hardware
Networking Internet Software
Data / Media Conversion Troubleshooting/Maintenance
Productivity Other  
     
  Client Profiles  

Services:

  • Do you need technical support but don't know who to call?
  • Do you need an Information Systems department but can't afford one?
  • Do you need computer phone support?
  • Do you need desktop support?
  • Do you need on-site computer service and support?
  • Do you need a quick turnaround?
  • Do you need same-day service?
  • Do you have a home-based business?
  • Do you need a technology resource?
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Technology:

  • Do you have a disaster recovery plan?
  • Do you have documentation of your software licensing?
  • Do you have documentation of your computer setup?
  • Do you have documentation of your computer installation?
  • Do you have documentation of your computer network?
  • Do you need inventory of computer hardware and software?
  • Do you need help solving what your hardware / software needs are?
  • Do you need to track printing costs?
  • Do you want to send and receive faxes without a dedicated fax line?
  • Do you want to have email addresses with your company name, but don't want to spend a fortune?
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Hardware:

  • Is your computer running sluggishly?
  • Which computer system should you buy?
  • Do you have a consistent and stable computer system?
  • Should you upgrade your existing computer?
  • Should you buy a new computer?
  • Is the new computer system configuration right for you?
  • Do you want a second opinion about the new computer system configuration?
  • Should you buy a national brand computer or have one built locally?
  • Do you need to reconfigure existing computer systems for new users?
  • Would you like to save money on your next system configuration or restore?
  • Do you want to automate the setup and configuration of your computers?
  • Would you like a web page interface to install and configure your computer hardware?
  • Is your software installed and configured consistently among different computers?
  • Do you need UPS (uninterrupted power supply)?
  • Should you leave your computer turned on ALL of the time?
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Networking:

  • How do you set up a peer-to-peer network?
  • How many people can you have on a peer-to-peer network?
  • Is your wireless network save and secure?
  • Should you use a wired or wireless network?
  • How fast is a wireless network compared to a wired network?
  • Are your neighbors using your wireless network?
  • How can you have PCs and Macs on the same network?
  • How can you share your data?
  • How can you share your printer?
  • What is the best way to share your printer with all your computers?
  • Do you have or need a firewall?
  • Should you use a software or hardware firewall?
  • Do you need a server for your network?
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Internet:

  • What is the internet?
  • What is an FTP site?
  • Do you have or need a firewall?
  • Is your high-speed internet connection safe and secure?
  • Should you get a DSL or cable internet connection?
  • What different types of high-speed internet connections are there?
  • How can you share your internet connection with multiple computers?
  • How can you share a dial-up internet connection?
  • How fast is your internet connection?
  • Can anyone access your computer from the internet?
  • How can you use Outlook for your email?
  • Do you have a web presence?
  • Do you want or need a web presence?
  • Do you want your own URL without a web page?
  • Are there other web browsers besides Internet Explorer?
  • How do you get rid of pop-ups and spyware?
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Software:

  • Where do you install your software and why?
  • How do you configure your software and why?
  • What is the difference between OEM software and retail software?
  • Do you have office templates you want to share?
  • Do you have office standards you want everyone to use?
  • What accounting software should you use?
  • Do you need a Microsoft Excel power user?
  • Do you need a Quicken power user?
  • How can you export your Quicken data to a Microsoft Excel spreadsheet?
  • How can you keep track of home improvements inside of Quicken?
  • How can you keep track of inventory inside of Quicken?
  • Do you need an Access database?
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Data / Media:

  • Can you afford to lose ALL of your data?
  • How can you recover your data from a computer that won't boot up?
  • Where should you save your files and why?
  • Do all of your programs save your data where you want it?
  • How do you name your files?
  • Why long file names can by your enemy.
  • Do you really need to back up your files?
  • Do you have a data back up system?
  • What kind of rotation should you use for your back up media?
  • How often do you need to rotate your back up media?
  • What back up software should you use?
  • What types of media can you back up to?
  • Do you store your back ups off site?
  • How do you use CD / DVD media?
  • Do you need to archive old data?
  • Do you need to retrieve your archive data?
  • How do you get data off of media for which you don't have a drive (Zip, Jaz, Syquest, Tape)?
  • Do you need to compare data to find changes?
  • Do you need to synchronize data between two locations?
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Conversion:

  • How do you transfer your data to your new computer?
  • How do you convert from one computer platform to another (PC<>MAC)?
  • Will all your information convert to the new computer?
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Troubleshooting / Maintenance:

  • How do you get rid of pop-ups and spyware?
  • Do you really need anti-virus software?
  • How can you efficiently update your computer over a slow dial-up internet connection?
  • Do you need help troubleshooting hardware and software conflicts?
  • Are there maintenance items you should be doing to your computer?
  • How can you refresh your computer to make it respond like it was new?
  • Do you have similar documents and want to know what is different in them?
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Productivity:

  • Why DOS can be your best friend.
  • Do you want to automate some of your processes?
  • Do you need programming services?
  • Do you need a custom solution?
  • Do you need to do batch processing?
  • Do you need general computer training?
  • Do you need specific software training?
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Other:

  • How can you be working and be on the golf course at the same time?
  • How can you take your old music albums and put them on CDs?
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Client Profiles

Financial Planner      
Certified Accountant
Churches      
       
       
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